University Resources for Teaching and Learning

Northeastern University offers a wealth of resources and support in areas related to teaching and learning—browse the units and offices in the list below.

Units Related to Teaching and Learning

  • Academic Technologies (AT). AT provides educational technology support for faculty, including consultations, on-demand training, and workshops. Students and faculty can receive 24/7 chat and phone support for Canvas. Online self-service documentation is available from Information Technology Services. Questions about integrated Canvas tools and other platforms may be answered by the Information Technology Service Desk (help@northeastern.edu; +1-617-373-4357). Contact email: athelp@northeastern.edu.
  • ADVANCE Office of Faculty Development. ADVANCE oversees, creates, and assesses evidence-based faculty development programs while serving as a resource to interested parties across the university. The office assists faculty and administrators in accomplishing departmental, college, and university goals concerning faculty recruitment, retention, mentoring, and advancement. In working on these initiatives, the office also contributes to the faculty development literature by disseminating the innovation and effectiveness of its programming. The website lists programming offered to faculty who are at pre-tenure, full-time non-tenure-track, and mid-career stages. One key focus area for ADVANCE is increasing the diversity of the tenure and tenure-track faculty. Contact email: northeasternadvance@northeastern.edu.
  • Center for Intercultural Engagement (CIE). The CIE strives to create a community that is inclusive of all populations at Northeastern. The center is a space where everyone can explore the intersections of the identities that unify us and where students can engage in transformational experiences that result in cross-cultural understanding and inclusion for all. Contact email: cie@northeastern.edu.
  • City and Community Engagement (CCE; formerly Center of Community Service). CCE facilitates partnerships and programs that connect communities beyond Northeastern with university faculty and students. The Community-Engaged Teaching and Research team (part of CCE) supports faculty in two primary ways. The first is through service-learning (S-L) courses, where students and faculty work with community organizations, nonprofit groups, and government agencies to reinforce and build upon concepts learned in the classroom. Secondly, they support faculty, community partners, and students who research issues related to service and community engagement or who pursue research questions identified by community members or organizations. Contact email: communityengagement@northeastern.edu.
  • Center for Spirituality, Dialogue, and Service (CSDS). CSDS oversees the religious/spiritual/humanist needs of the Northeastern community. CSDS’s Executive Director and Spiritual Advisors are one of four confidential resources on campus. The center serves as a hub for over 40 student groups, offers both online and in-person programming, such as interfaith dinner dialogues, community service, yoga, meditation, and Spirituality and the Arts programming. CSDS’s spaces include the Sacred Space, ablution room, and men and women prayer spaces. Contact email: csds@northeastern.edu.
  • Disability Resource Center (DRC). The DRC partners with the diverse population of students, staff, and faculty at Northeastern and in the surrounding community. The DRC’s guiding principles are informed by federal law regarding disability and privacy, by the university’s policies on equal opportunity, non-discrimination, and the Student Code of Conduct, and also by the rights and the individual needs of the people who we serve. Faculty may be contacted by the DRC about students who require accommodations in the classroom. Contact email: DRC@northeastern.edu.
  • Employer Engagement and Career Design (EECD). EECD offers networking opportunities for students, alumni, and employers, along with a robust set of instructional programs and resources to empower all learners, including PhD students and alumni, to design fulfilling careers and lives. Each college has a Career Design liaison who can collaborate with faculty and advisors on developing interdisciplinary and industry-specific programs. Contact email: careers@northeastern.edu.
  • Experiential Network (XN). XN maintains partnerships with external clients, such as businesses and nonprofit organizations, in order to identify experiential projects that students can do completely online. Contact XN if you are interested in embedding virtual experiential learning into your courses. Contact email: careers@northeastern.edu.
  • Explore Program. The Explore Program is Northeastern’s program for undeclared students. The program has many resources to help students test academic interests, connect with faculty and students in majors, and explore possible co-op and career paths. Resources include specialized academic advisors, a community of student leaders, exploratory events, and a dedicated first-year seminar. Contact email: explore@northeastern.edu.
  • General Studies Program (GSP). The GSP provides students with the personalized advising and mentoring that leads to success in their first year of college and beyond. GSP students work with a team of skilled instructors, committed advisors, peer mentors, and a nationally-certified peer tutoring program to ensure they have a great start at Northeastern and beyond. Contact email: gsp@northeastern.edu.
  • Global Experience Office (GEO). GEO provides support for study abroad, global co-op, and Dialogues of Civilizations (DoCs). DoCs are faculty-led programs, offered abroad during the summer, that focus on critical issues facing students and their peers at both the local and global levels. Contact email: geo@northeastern.edu.
  • Office of Global Services (OGS). OGS offers a vast array of programs and services to more than 18,000 international students and scholars who represent approximately 146 nations. OGS advances the international community of Northeastern through ensuring immigration compliance with federal regulations, while also providing transformational academic services and cultural experiences for student satisfaction and successful graduation. Contact email: ogs@northeastern.edu.
  • Office of Institutional Diversity and Inclusion (OIDI). Our mission is to provide leadership by cultivating an inclusive environment that supports diversity and equity through innovation, collaboration and an awareness of domestic and global perspectives. We develop programs, advise and consult on policies, build outreach to external organizations, and provide services to students, faculty, staff, and the community. Our services and programs include education and training, providing diversity and inclusion-related consultation, coaching, and assistance with search and selection to support affirmative recruitment efforts. OIDI also collaborates and provides financial and logistic support to offices, departments and student groups that are seeking assistance for a program or event that raises awareness or educates on issues related to diversity, inclusion and equity. Contact email: diversity@northeastern.edu.
  • Office of Student Conduct and Conflict Resolution (OSCCR). OSCCR’s focus is on education, self-reflection, and accountability. OSCCR strives to help maintain a safe, positive, and productive living and learning community. Our goal is to encourage good decision-making and increase students’ awareness of the effect and impact of their behavior both inside and outside of the classroom. The university sets guidelines for the behavior of its students and these guidelines are established to promote student conduct that does not adversely affect the educational mission of the university or its relationship with the surrounding community. Any person wishing to initiate a complaint against any Northeastern student may do so by submitting an online report to OSCCR. OSCCR will review all complaints or incidents to determine if a violation of the Student Code of Conduct allegedly occurred. Contact email: osccr@northeastern.edu.
  • Office of Undergraduate Research and Fellowships (URF). URF supports undergraduates throughout the process of developing research or creative endeavor projects across the disciplines. URF hosts workshops about the project development process throughout the year, as well as the fall Showcase of Opportunities for Undergraduate Research and Creative Endeavor (SOURCE) and the spring Research Innovation and Scholarship Expo (RISE). URF also administers the university-wide Project-Based Exploration for the Advancement of Knowledge (PEAK) Experiences Awards, which fund faculty-mentored undergraduate research and creative endeavors, as well as conference travel, with awards of up to $5000. URF also works closely with students to identify and apply for appropriate fellowships for advanced study in the United States and internationally and provides guidance for those looking to do advanced study more broadly. Contact email: urf@northeastern.edu.
  • Office for University Equity and Compliance (OUEC). Northeastern is committed to providing a living, learning and work environment that is safe and free from discrimination and harassment. The OUEC leads efforts to maintain the university’s compliance with all federal, state, and local laws pertaining to anti-discrimination, the Americans with Disabilities Act, and Title IX. The OUEC investigates all allegations of discrimination involving Northeastern community members. Contact email: titleix@northeastern.edu.
  • Peer Tutoring Program (PTP). PTP offers free peer tutoring services to Northeastern undergraduates actively enrolled in the courses for which they are seeking academic assistance. Students can schedule one-on-one or small-group tutoring sessions via myNortheastern on the Self-Service page, under Tutoring. All tutoring sessions for Fall 2020 will be online with availability offered seven days a week and with time zone capability. Students can request up to three tutoring sessions per subject, per week. All peer tutors have taken the courses they tutor at Northeastern, have earned an A or A- as a final grade, have mastery of the subject, and have been highly recommended by the faculty whose course they plan to tutor. Contact email: peertutoring@northeastern.edu.
  • PhD Network. The PhD Network provides PhD students with university-wide support and resources to enhance their educational experience and career preparation. The office hosts events for graduate students and sponsors opportunities, such as travel funding. Contact email: phdnetwork@northeastern.edu.
  • Self-Authored Integrated Learning (SAIL). SAIL is an approach to education, developed at Northeastern, that focuses on extracting meaning from courses, co-op, and every activity to help learners leverage every experience for growth and success. The SAIL framework and platform support educators in helping learners integrate learning across contexts; making course objectives, skills and knowledge explicit; and tapping into learners’ motivation through real-world experiences. Contact email: sail@northeastern.edu.
  • Snell Library. Our subject librarians and specialists offer online workshops, tutorials, consults, and virtual library visits to your class. We teach information search and evaluation, archival research, citation management, data management and visualization, GIS/mapping, audio and video recording, systematic reviews, and digital scholarship. We value inclusive, active and reflective approaches that enable learners to become confident, information-literate global citizens. Online resources for remote teaching and learning are available. Contact email: library_ask@northeastern.edu.
  • Student-Athlete Support Services (SASS). SASS is organized to help varsity student-athletes develop and enhance the skills necessary for academic, athletic, and personal growth and success. The office provides advising and services including tutoring, academic monitoring, and study hall. This office can provide test proctoring if desired for student athletes who miss an exam due to a university-sponsored competition. Contact email: g.bouchard@northeastern.edu (Gina Bouchard).
  • University Health and Counseling Services (UHCS). UHCS offers support, information, and response to mental and medical health concerns. Services include same-day routine and urgent medical visits, walk-in mental health assessment and treatment, 24/7 mental health support, follow-up visits as needed for medical and mental health concerns, referral to clinical care resources in the community, immunization compliance, medical leave of absence, and the Northeastern University Student Health Plan (NUSHP). Contact email: uhcs@northeastern.edu.
  • We Care. The We Care office assists students who are experiencing unexpected challenges to maintain their academic progress. The staff works with students to coordinate among university offices, to offer appropriate referrals, and to help develop viable options to support the students’ continued success at the university. We Care also provides guidance to faculty and staff in identifying Northeastern resources and policies to help students succeed. If you are concerned about a student, or if you have a student who needs technology resources to succeed at remote learning, you can contact We Care or refer the student to them. Contact email: wecare@northeastern.edu.
  • Writing Center. The Writing Center, a branch of Northeastern’s Writing Program, is open to students, staff, faculty, and alumni of Northeastern and exists to help writers at any level, and from any academic discipline, in their written communication. Tutors can help with brainstorming, planning, researching, organizing, drafting, revising, and using sources. All appointments are currently online. Contact email: writingcenter@northeastern.edu.