University Resources for Teaching and Learning

Northeastern University offers a wealth of resources and support in areas related to teaching and learning—browse the units and offices in the list below.

Units Related to Teaching and Learning

• Academic Technologies (AT) – AT provides educational technology support for faculty, including consultations, on-demand training, and workshops. AT is also spearheading Northeastern’s adoption of technologies that support Hybrid NUflex and the Canvas learning management system. Students and faculty can receive real-time support on Canvas interface through 24/7 chat and phone support. Questions about integrated Canvas tools and other platforms may be answered by the IT Service Desk available by phone at x4357 and email at [email protected]. Self-service documentation may be found at https://service.northeastern.edu/tech. Contact email: [email protected]
• ADVANCE – Northeastern’s ADVANCE Office of Faculty Development oversees, creates, and assesses evidence-based faculty development programs while serving as a resource to interested parties across the university.  The office assists faculty and administrators in accomplishing departmental, college, and university goals concerning faculty recruitment, retention, mentoring, and advancement. In working on these initiatives, the office also contributes to the faculty development literature by disseminating the innovation and effectiveness of its programming. Their website lists programming offered to faculty who are at pre-tenure, full-time non-tenure track, and mid-career stages. One key focus area for ADVANCE is increasing the diversity of the tenure and tenure-track faculty. Contact email: [email protected]
• Center for Advancing Teaching and Learning Through Research (CATLR) – CATLR offers workshops, consultations, online resources and customized programming to support all Northeastern educators in creating powerful learning experiences, whether online, in person, or in the hybrid format. Contact email: [email protected]
• Center for Intercultural Engagement (CIE) – The Center for Intercultural Engagement (CIE) strives to create a community that is inclusive of all populations at Northeastern. The Center is a space where everyone can explore the intersections of the identities that unify us and where students can engage in transformational experiences that result in cross-cultural understanding and inclusion for all. Contact email: [email protected]

• Center for Spirituality, Dialogue, and Service (CSDS) – CSDS oversees the religious/spiritual/humanist needs of the Northeastern community. CSDS’ Executive Director and Spiritual advisors are one of 4 confidential resources on campus. The Center serves as a hub for over 40 student groups, offers both online and in-person programming, such as interfaith dinner dialogues, community service, yoga, meditation, and Spirituality and the Arts programming. CSDS’ spaces include the Sacred Space, ablution room, and men and women prayer spaces. Contact email: [email protected]
• Community-Engaged Teaching & Research (CETR) – The Community-Engaged Teaching & Research team supports faculty members and departments in two primary ways. The first is through service-learning (S-L) courses, where students and faculty work with community organizations, nonprofit groups, and government agencies to reinforce and build upon concepts learned in the classroom. Secondly, they support faculty, community partners, and students who research issues related to service and community engagement or who pursue research questions identified by community members or organizations. Contact email: [email protected]
• Disability Resource Center (DRC) – The DRC partners with the diverse population of students, staff, and faculty at Northeastern and in the surrounding community. The DRC’s guiding principles are informed by federal law regarding disability and privacy, by the University’s policies on equal opportunity, non-discrimination, and the Student Code of Conduct, and also by the rights and the individual needs of the people who we serve. You may be contacted by the DRC about students who require accommodations in the classroom. Contact email: [email protected]
• Employer Engagement and Career Design – Employer Engagement and Career Design offers networking opportunities for students, alumni, and employers, along with a robust set of programs and resources to empower all learners, including PhDs and alumni, to design fulfilling careers and lives. Employer Engagement is the hub for cooperative education and every College has a Career Design liaison who can collaborate with faculty and advisors on inter/disciplinary and industry-specific programs. Contact email: [email protected]
• Experiential Network (XN) – XN maintains partnerships with external clients, such as businesses and non-profit organizations, in order to identify experiential projects that students can do completely online. Contact XN if you are interested in embedding virtual experiential learning into your courses. Contact email: [email protected]
• Explore Program – The Explore Program is Northeastern’s program for undeclared students. They have many resources to help Explore Program students test academic interests, connect with faculty and students in majors, and explore possible co-op and career paths. Resources include specialized academic advisors, a community of student leaders, exploratory events, and a dedicated first-year seminar. Please note, students who would like to remain in their major but have questions about their academic interests should contact their current advisor for assistance. Contact email: [email protected]
• Find@Northeastern – Find@Northeastern provides support and resources that help you find yourself, your peace of mind, and your distinctive path. Individuals may speak with an experienced clinician, get a referral for one-to-one counseling and access to free counseling sessions, and even schedule an appointment with a local or video counselor. Contact email: [email protected]
• General Studies Program (GSP) – The General Studies Program provides students with the personalized advising and mentoring that leads to success in their first year of college and beyond. GSP students work with a team of skilled instructors, committed advisors, peer mentors and a nationally-certified peer tutoring program to ensure they have a great start at Northeastern and beyond. Contact email: [email protected]
• Global Experience Office (GEO) – GEO provides support for study abroad, global co-op, and Dialogues of Civilizations (DoCs). DoCs are faculty-led programs, offered abroad during the summer, that focus on critical issues facing students and their peers at both the local and global levels. Contact email: [email protected]
• Global Learner Support – Global Learner Support offers language, cultural, and academic support through tutorials, courses, cultural programming, and workshops to all learners, educators, and community members across Northeastern University’s global campus network. Our mission is to support community members on their educational journeys while assisting in the development of intercultural competence and global understanding. Our services are offered both in-person and online which provides multiple opportunities to learn and engage with others across the global campus network. Contact email: [email protected]
• Honors Program – The University Honors Program enriches the Northeastern experience for curious students who are eager to immerse themselves in our rigorous, interdisciplinary, experiential, and student-driven approach to learning. Honors students embark on a personalized educational journey— one that they themselves define and design—alongside a talented group of peers who share an insatiable appetite for learning, a boundless imagination, and the aspiration and resourcefulness to surmount the critical challenges confronting our world. Contact email: [email protected]
• Office of City and Community Engagement (CCE) – City and Community Engagement’s mission is to be an active and responsible contributor to our local and campus communities by fostering collaborative relationships and partnerships that connect, educate, and engage people and organizations throughout our network. Through a variety of initiatives, our office serves as the bridge between Northeastern and surrounding communities. We also organize and oversee public-facing events and programming in our community space, Northeastern Crossing. Faculty are encouraged to connect with our office with ideas and suggestions for collaborative educational programming and community initiatives. Contact email: [email protected]
• Office of Global Services (OGS) – OGS offers a vast array of programs and services to more than 18,000 international students and scholars who represent approximately 146 nations. OGS advances the international community of Northeastern through ensuring immigration compliance with federal regulations while also providing transformational academic services and cultural experiences for student satisfaction and successful graduation. Contact email: [email protected]
• Office for University Equity & Compliance (OUEC) – Northeastern University is committed to providing a living, learning and work environment that is safe and free from discrimination and harassment. The OUEC leads efforts to maintain the University’s compliance with all federal, state, and local laws pertaining to anti-discrimination, the Americans with Disabilities Act, and Title IX. OUEC investigates all allegations of discrimination involving Northeastern community members. Contact email: [email protected]
• Office of Diversity, Equity and Inclusion (ODEI) – Our mission is to provide leadership by cultivating an inclusive environment that denounces discrimination through innovation, collaboration and an awareness of global perspectives on social justice. We also promote compliance with relevant federal, state and local anti-discrimination laws.The office works with students, faculty, and staff to identify and address sources of conflict, bias, and possible differential treatment, and provide information on additional campus resources, including the Office of University Equity and Compliance, the University Ombuds, and Human Resources Management, among others, to create an inclusive environment for all. We develop programs, advise and consult on policies, build outreach to external organizations, and provide services to students, faculty, staff, and the community. The office advises and assists the president, senior administrators, and the campus community with implementing leadership strategies that advance diversity and contribute to the university’s aspirations. The office also provides training in affirmative action, diversity and equity, inclusion strategies, and prevention of discrimination. Contact email: [email protected]
• Office of Student Conduct and Conflict Resolution (OSCCR) – OSCCR’s focus is on education, self-reflection, and accountability. OSCCR strives to help maintain a safe, positive, and productive living and learning community. Our goal is to encourage good decision-making and increase students’ awareness of the effect and impact of their behavior both inside and outside of the classroom. The University sets guidelines for the behavior of its students and these guidelines are established to promote student conduct that does not adversely affect the educational mission of the University or its relationship with the surrounding community. Any person wishing to initiate a complaint against any Northeastern student may do so by submitting an online report to the Office of Student Conduct and Conflict Resolution. OSCCR will review all complaints or incidents to determine if a violation of the Code of Conduct allegedly occurred. Contact email: [email protected]
• Office of Undergraduate Research and Fellowships (URF) – Undergraduate Research and Fellowships (URF) supports undergraduates throughout the process of developing research or creative endeavor projects across the disciplines. URF hosts workshops about the project development process throughout the year, as well as the fall Showcase of Opportunities for Undergraduate Research and Creative Endeavor (SOURCE) and the spring Research Innovation and Scholarship Expo (RISE). URF also administers the university-wide Project-Based Exploration for the Advancement of Knowledge, or PEAK Experiences Awards, which fund faculty-mentored undergraduate research and creative endeavor, as well as conference travel, with awards of up to $5000. The office also works closely with students to identify and apply for appropriate fellowships for advanced study in the United States and internationally and provides guidance for those looking to do advanced study more broadly. Contact email: [email protected]
• Peer Tutoring Program (PTP) – The Peer Tutoring Program (PTP) offers free peer tutoring services to Northeastern undergraduates actively enrolled in the courses which they are seeking academic assistance. Students can schedule one-on-one or small group tutoring sessions via the Student Hub, under “Resources”, in “Miscellaneous,” and clicking on “Tutoring.” Fall 2021 Peer Tutoring will be offered in-person and online with availability offered 7 days a week and with time zone capability. Students can request up to 2 tutoring sessions per subject, per week. All peer tutors have taken the courses they tutor at Northeastern, have earned an A or A- as a final grade, have mastery of the subject, and have been highly recommended by the faculty whose course they plan to tutor. Contact email: [email protected]
• PhD Network – The Northeastern PhD Network provides PhD students with university-wide support and resources to enhance their educational experience and career preparation. The office hosts events for graduate students and sponsors opportunities such as travel funding. Contact email: [email protected]
• Snell Library Teaching and Learning Resources – Our subject librarians and specialists offer online workshops, tutorials, consults, and custom library sessions for your class. We teach information search and evaluation, archival research, citation management, data management and visualization, 3D printing, GIS/mapping, audio and video recording, systematic reviews, and digital scholarship. We value inclusive, active and reflective approaches that enable learners to become confident, information-literate global citizens.
  Contact email: [email protected]
• Student-Athlete Support Services (SASS) – Student Athlete Support Services (SASS) is organized to help varsity student-athletes develop and enhance the skills necessary for academic, athletic, and personal growth and success. The office supports students in their transition from high school to college and balancing their academics with their athletic responsibilities. This office can provide test proctoring if desired for student athletes who miss an exam due to a university sponsored competition. Contact email: Gianna Goode – [email protected]
• Student Support Initiative (SSI) – SSI enhances student’s ability to engage the support and guidance they need to thrive at Northeastern from day one. SSI matches every incoming Husky with a trained upper-year peer mentor that we call Student Success Guides (or SSGs for short) and peer cohorts (SSI Packs) via the MentorHub NU app. SSI is your Northeastern connect. Contact email: Van Wong – [email protected]
• University Health and Counseling Services (UHCS). UHCS offers support, information, and response to Mental and Medical Health concerns. Their services include same day routine and urgent medical visits, walk-in mental health assessment and treatment, 24/7 mental health support, follow-up visits as needed for medical and mental health concerns, referral to clinical care resources in the community, immunization compliance, medical leave of absence, and the Northeastern University Student Health Plan (NUSHP). Contact email: [email protected]
• We Care – The We Care office assists students who are experiencing unexpected challenges to maintain their academic progress. The staff works with students to coordinate among university offices, to offer appropriate referrals, and to help develop viable options to support the students’ continued success at the university. We Care also provides guidance to faculty and staff in identifying Northeastern resources and policies to help students succeed. If you are concerned about a student, or if you have a student who needs technology resources to succeed at remote learning, you can contact We Care or refer the student to contact them. Contact email: [email protected]
• Writing Center – The Northeastern Writing Center, a branch of Northeastern’s Writing Program, is open to students, staff, faculty, and alumni of Northeastern and exists to help writers at any level, and from any academic discipline, in their written communication. Tutors can help with brainstorming, planning, researching, organizing, drafting, revising, and sources. Starting this fall, we will return to campus to our two locations in Holmes Hall and Snell Library. We will continue to offer online appointments. Please contact the Writing Center Director, Isabel Sobral Campos, [email protected], if you need a tutor with a specific skill set, or would like the WC to visit your classroom. We are available to support you in your courses. The WC develops workshops for classrooms on common writing topics, such as different genres, sources, argumentation, or anything else that is pertinent to your class. We tailor our workshops to your assignments and objectives. Please be sure to reach out one month ahead of the visit. Contact email: [email protected]